Politique d’expédition

At Bunny Rancher, we understand that receiving your tools and supplies in a timely, secure manner is essential for your homesteading and processing operations. Every order is hand-packed at our shop in Saco, Maine, with the same care we use for our own livestock equipment.

Order Processing & Fulfillment

• Handling Time: Most orders are processed and shipped within 1–3 business days.

• Hand Inspection: As part of our quality control, the vast majority of our items—including all bolt guns—are hand-inspected before leaving our shop to ensure they meet our standards.

Shipping Methods & Carriers

• Standard Shipping: We primarily ship via USPS and UPS to provide reliable tracking and delivery across the United States.

• Tracking: Once your order has shipped, you will receive an email confirmation containing your tracking number.

• Weight-Based Rates: Shipping costs are calculated at checkout based on the total weight of your order. We provide accurate weights for all items—ranging from specialized 0.06 lb O-rings to heavy-duty 5.5 lb Arbalest bolt guns—to ensure you pay fair shipping rates.

Packaging & Biosecurity

• Original Packaging: We ship our hardware, particularly F. Dick stunning devices, in specific transport packaging designed to protect the precision internal components.

  Biosecurity Note: To maintain the highest sanitation standards for our community, we do not reuse shipping materials that have been in contact with used units or livestock environments.

• Safe Storage: We recommend keeping your original transport packaging; per our return policy, it is required should you ever need to return a device for authorized service.

Damages & Missing Items

• If your package arrives damaged, please document the condition of the box and the items immediately and contact us at sales@bunnyrancher.com

• Please ensure your shipping address is secure; Bunny Rancher is not responsible for items marked as "Delivered" by the carrier that are subsequently lost or stolen.