Shipping and Payment Information
International Orders Email us for a quote at [email protected] This way we can give you specific postage and shipping details to the product(s) destination. |
Common Shipping Questions
Domestic Orders - How long does shipping typically take?
We ship via USPS Priority Mail for all orders within the U.S. Upon shipment, typical arrival is 2-3 BUSINESS days. All orders ship no later than 36 hours from payment processing. It's safe to say you'll generally have your order arrive within a week upon placement unless notified otherwise.
International Orders - How long does shipping typically take?
We ship via USPS First Class International to keep our shipping costs reasonable. On average, most orders reach their destination a couple of weeks from the shipping date. Occasionally it may take longer due to customs processing.
All orders ship no later than 36 hours from payment processing.
What about customs?
During the span of operation, we have never had an issue with customs preventing the bolt guns from reaching their destination. Because the bolt guns are spring powered, and do not contain a cartridge/pneumatic system, they process through just fine. We do not label them as "guns" to avoid any confusion at customs about their function or intended purpose.
What will I be charged for import duties?
It varies by nation by the country of origin and classification of the particular item. When you place an order with us, you assume all charges that may be associated with receiving the item at your destination. All customs duties are paid by the importer. Most nations do not have import duties on imports of knives or butcher's equipment.
Can I get tracking?
Yes! All of our packages come with tracking - both domestic and international. You should receive an automated email from PayPal with your tracking number when we print your shipping label, but if this fails to make it to your inbox you may always contact us to request your tracking information
We ship via USPS Priority Mail for all orders within the U.S. Upon shipment, typical arrival is 2-3 BUSINESS days. All orders ship no later than 36 hours from payment processing. It's safe to say you'll generally have your order arrive within a week upon placement unless notified otherwise.
International Orders - How long does shipping typically take?
We ship via USPS First Class International to keep our shipping costs reasonable. On average, most orders reach their destination a couple of weeks from the shipping date. Occasionally it may take longer due to customs processing.
All orders ship no later than 36 hours from payment processing.
What about customs?
During the span of operation, we have never had an issue with customs preventing the bolt guns from reaching their destination. Because the bolt guns are spring powered, and do not contain a cartridge/pneumatic system, they process through just fine. We do not label them as "guns" to avoid any confusion at customs about their function or intended purpose.
What will I be charged for import duties?
It varies by nation by the country of origin and classification of the particular item. When you place an order with us, you assume all charges that may be associated with receiving the item at your destination. All customs duties are paid by the importer. Most nations do not have import duties on imports of knives or butcher's equipment.
Can I get tracking?
Yes! All of our packages come with tracking - both domestic and international. You should receive an automated email from PayPal with your tracking number when we print your shipping label, but if this fails to make it to your inbox you may always contact us to request your tracking information
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Payment
What forms of payment do you accept?
When you check out on our website, you are able to pay with Paypal (from your balance or bank account). If you're wanting to pay via credit card, or don't want to use a Paypal account - please email us. One does not need a PayPal account to make a payment, however, it is our payment processor. If you wish you just pay with a credit card, we can send a digital invoice.
We cannot accept payments over the phone, at this time we can only process online through PayPal.
For domestic orders we are willing to accept personal checks and money orders if you do not wish to check out online. This must be done with prior approval by writing or calling us and we will specify who to make the check out to, the balance total, etc. Please do not just send a check to us under the assumption that the items may still be in stock. We need notification to remove your item from inventory and set it aside in the likely event our inventory is out-of-stock.
When you check out on our website, you are able to pay with Paypal (from your balance or bank account). If you're wanting to pay via credit card, or don't want to use a Paypal account - please email us. One does not need a PayPal account to make a payment, however, it is our payment processor. If you wish you just pay with a credit card, we can send a digital invoice.
We cannot accept payments over the phone, at this time we can only process online through PayPal.
For domestic orders we are willing to accept personal checks and money orders if you do not wish to check out online. This must be done with prior approval by writing or calling us and we will specify who to make the check out to, the balance total, etc. Please do not just send a check to us under the assumption that the items may still be in stock. We need notification to remove your item from inventory and set it aside in the likely event our inventory is out-of-stock.